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Contact

Get in touch.

A question, a bug or an idea? An email is all it takes.

By email

hello@dunel.ai

Send an email

We will never ask for passwords or sign-in codes. Please don’t send them.

What’s it about?

  • Questions about the app

    The most common questions are already answered, honestly and briefly.

    Go to the FAQ

  • Data and security

    What’s stored, where it lives, what goes to whom and how to delete everything.

    Go to Security

  • Bringing your old chats

    Step by step for ChatGPT and Claude.

    Go to the guides

  • Access, export, deletion

    Most of it works right in the app, in your profile, where you can take everything with you or delete your account. Otherwise, write to us.

    Email with the subject “Privacy”

  • Report a security issue

    Describe what you found and how to reproduce it. Please only use your own account.

    Email with the subject “Security”

  • Press

    Facts, texts, logos and images. Requests by email with the subject “Press”.

    Go to the press page

From the app

In your profile, under help and feedback, dunel drafts an email for you. If errors were logged, they go along as text, only once you send the email. They contain no messages from you, and you see the whole text first.

Our address and who is responsible are in the legal notice.